Understand how customer expectations have changed and explores practical ways to attract and retain the new generation of diners. Walk away with clear, actionable ideas to stay relevant in a competitive market and create experiences that truly stand out.
Our Programmes
Leadership Series
Exclusive programme that equips managers to create strong, aligned teams with collective leadership. By connecting strategy, marketing, finance, people management, and revenue planning, participants gain a clear understanding of how every part of the business works together.
Thinking Series
Operational Excellence Series
Elevate every dining moment. This intensive 5-day program empowers leaders to master operational excellence and craft an unforgettable guest experience in areas from dining training, guest interactions, to upselling.
Upcoming Programmes
AI for Leaders Leveraging Data Analytics for Business
Upcoming Course Dates
30 March – 1 April & 6 – 7 April
- 9am - 5pm
- 2 days
Generative Artificial Intelligence Fundamentals
Upcoming Course Dates
June – July 2026
- 9am - 5pm
- 8 days
Designing and Rethinking the Food Services Space with Design Thinking
Upcoming Course Dates
July – August 2026
- 9am - 5pm
- 4 days
1-Group Collective Leadership: Strategic Leadership for a Dynamic Industry
Upcoming Course Dates
September 2026 – March 2027
- 9:30am - 5pm
- 9 days
Past Programmes
Designing and Rethinking the Food Services Space with Design Thinking
Past Course Dates
January – February 2026
Designing and Rethinking the Cafe Experience with Design Thinking
Past Course Dates
March 2026
1-Group Collective Leadership: Strategic Leadership for a Dynamic Industry
Past Course Dates
September 2025 – March 2026
Designing and Rethinking the Food Services Space with Design Thinking
Past Course Dates
July – August 2025